{"id":141,"date":"2025-07-22T02:26:05","date_gmt":"2025-07-22T02:26:05","guid":{"rendered":"https:\/\/demo.cmssuperheroes.com\/themeforest\/dianne\/?page_id=141"},"modified":"2025-07-22T02:26:05","modified_gmt":"2025-07-22T02:26:05","slug":"help-faqs","status":"publish","type":"page","link":"https:\/\/jimenavidartemoda.com\/es_co\/help-faqs\/","title":{"rendered":"Help &amp; FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"141\" class=\"elementor elementor-141\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24fbab2 e-con-full cms-econ-nospace e-flex e-con e-parent\" data-id=\"24fbab2\" data-element_type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-97e8bce elementor-widget elementor-widget-cms_page_title\" data-id=\"97e8bce\" data-element_type=\"widget\" data-widget_type=\"cms_page_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cms-eptitle cms-eptitle-1 cms-gradient-render cms-gradient-2 text-center text-white cms-bg-cover cms-lazy pt pb\" style=\"--cms-bg-lazyload:url(https:\/\/demo.cmssuperheroes.com\/themeforest\/dianne\/wp-content\/uploads\/p-title-faq.webp);background-image:var(--cms-bg-lazyload-loaded); --pt:calc(190px + var(--cms-wrap-header-height, 0px)); --pt-tablet:calc(85px + var(--cms-wrap-header-height, 0px)); --pb:180px; --pb-tablet:75px;\">\n\t<div class=\"cms-content container relative z-top2 d-flex justify-content-center\">\n\t\t<div class=\"cms--content max-w\" style=\"--max-w:600px;\">\n\t\t\t<h1 class=\"cms-nl2br lh-107 text-size text-white empty-none elementor-invisible\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:700}\" style=\"--text-size:95px;--text-size-mobile:60px;\">FAQs<\/h1>\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t<div class=\"elementor-element elementor-element-b9f59a1 p-tb-110 p-tb-tablet-40 e-flex e-con-boxed e-con e-parent\" data-id=\"b9f59a1\" data-element_type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-d424b9b elementor-widget__width-initial elementor-widget elementor-widget-cms_accordion\" data-id=\"d424b9b\" data-element_type=\"widget\" data-widget_type=\"cms_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"cms-heading cms-nl2br empty-none text-heading text-size lh-122 m-tb-n7 pb-30 elementor-invisible\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\" style=\"--text-size:36px;--text-size-mobile:26px;\">Orders And Shipping<\/h2>\n<div class=\"cms-accordion cms-accordion-1 elementor-invisible bdr-1 bdr-divider\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"cms-accordion-item active  bdr-divider pt-25 pb-25 p-lr-30 elementor-invisible\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t    <div class=\"cms-accordion-title active d-flex gap-30 gap-smobile-10 align-items-start cms-hover-change text-menu text-hover-menu text-active-menu lh-1 plus-minus\" data-target=\"#cms-accordion-30da48b\">\n\t\t    \t<span class=\"cms-accordion-title-text flex-basic text-22\">How do I return my order?<\/span>\n\t\t    \t<span class='cms-svg-icon lh-0 cms-eicon cms-acc-icon cms-transition text-menu pt-5 rtl-flip empty-none' style='--svg-size:14px;'><svg viewBox=\"0 0 366 211\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path class=\"plus\" d=\"M204.191 201.258C192.301 212.977 172.992 212.977 161.103 201.258L8.91516 51.2578C-2.97449 39.5391 -2.97449 20.5078 8.91516 8.78906C20.8048 -2.92969 40.1136 -2.92969 52.0033 8.78906L182.694 137.602L313.385 8.88281C325.275 -2.83594 344.584 -2.83594 356.473 8.88281C368.363 20.6016 368.363 39.6328 356.473 51.3516L204.286 201.352L204.191 201.258Z\"\/>\n\t<path class=\"minus\" d=\"M204.191 8.78906C192.301 -2.92969 172.992 -2.92969 161.103 8.78906L8.91516 158.789C-2.97449 170.508 -2.97449 189.539 8.91516 201.258C20.8048 212.977 40.1136 212.977 52.0033 201.258L182.694 72.4453L313.385 201.164C325.275 212.883 344.584 212.883 356.473 201.164C368.363 189.445 368.363 170.414 356.473 158.695L204.286 8.6953L204.191 8.78906Z\"\/>\n<\/svg><\/span>\t\t    <\/div>\n\t\t    <div id=\"cms-accordion-30da48b\" class=\"cms-accordion-content text-body m-tb-n7 pt-20\" style=\"display:block;\">\n\t\t\t\t<p>If you would like to return your order, please fill out the attached return form that came with the package. Carefully seal the package and attach the shipping label to the package.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"cms-accordion-item  bdr-t-1 bdr-divider bdr-divider pt-25 pb-25 p-lr-30 elementor-invisible\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t    <div class=\"cms-accordion-title  d-flex gap-30 gap-smobile-10 align-items-start cms-hover-change text-menu text-hover-menu text-active-menu lh-1 plus-minus\" data-target=\"#cms-accordion-3669dba\">\n\t\t    \t<span class=\"cms-accordion-title-text flex-basic text-22\">All orders can be returned within 30 days.<\/span>\n\t\t    \t<span class='cms-svg-icon lh-0 cms-eicon cms-acc-icon cms-transition text-menu pt-5 rtl-flip empty-none' style='--svg-size:14px;'><svg viewBox=\"0 0 366 211\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path class=\"plus\" d=\"M204.191 201.258C192.301 212.977 172.992 212.977 161.103 201.258L8.91516 51.2578C-2.97449 39.5391 -2.97449 20.5078 8.91516 8.78906C20.8048 -2.92969 40.1136 -2.92969 52.0033 8.78906L182.694 137.602L313.385 8.88281C325.275 -2.83594 344.584 -2.83594 356.473 8.88281C368.363 20.6016 368.363 39.6328 356.473 51.3516L204.286 201.352L204.191 201.258Z\"\/>\n\t<path class=\"minus\" d=\"M204.191 8.78906C192.301 -2.92969 172.992 -2.92969 161.103 8.78906L8.91516 158.789C-2.97449 170.508 -2.97449 189.539 8.91516 201.258C20.8048 212.977 40.1136 212.977 52.0033 201.258L182.694 72.4453L313.385 201.164C325.275 212.883 344.584 212.883 356.473 201.164C368.363 189.445 368.363 170.414 356.473 158.695L204.286 8.6953L204.191 8.78906Z\"\/>\n<\/svg><\/span>\t\t    <\/div>\n\t\t    <div id=\"cms-accordion-3669dba\" class=\"cms-accordion-content text-body m-tb-n7 pt-20\" style=\"display:none;\">\n\t\t\t\t<p>If you would like to return your order, please fill out the attached return form that came with the package. Carefully seal the package and attach the shipping label to the package.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"cms-accordion-item  bdr-t-1 bdr-divider bdr-divider pt-25 pb-25 p-lr-30 elementor-invisible\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t    <div class=\"cms-accordion-title  d-flex gap-30 gap-smobile-10 align-items-start cms-hover-change text-menu text-hover-menu text-active-menu lh-1 plus-minus\" data-target=\"#cms-accordion-5dff3a3\">\n\t\t    \t<span class=\"cms-accordion-title-text flex-basic text-22\">Are there any shipping costs?<\/span>\n\t\t    \t<span class='cms-svg-icon lh-0 cms-eicon cms-acc-icon cms-transition text-menu pt-5 rtl-flip empty-none' style='--svg-size:14px;'><svg viewBox=\"0 0 366 211\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path class=\"plus\" d=\"M204.191 201.258C192.301 212.977 172.992 212.977 161.103 201.258L8.91516 51.2578C-2.97449 39.5391 -2.97449 20.5078 8.91516 8.78906C20.8048 -2.92969 40.1136 -2.92969 52.0033 8.78906L182.694 137.602L313.385 8.88281C325.275 -2.83594 344.584 -2.83594 356.473 8.88281C368.363 20.6016 368.363 39.6328 356.473 51.3516L204.286 201.352L204.191 201.258Z\"\/>\n\t<path class=\"minus\" d=\"M204.191 8.78906C192.301 -2.92969 172.992 -2.92969 161.103 8.78906L8.91516 158.789C-2.97449 170.508 -2.97449 189.539 8.91516 201.258C20.8048 212.977 40.1136 212.977 52.0033 201.258L182.694 72.4453L313.385 201.164C325.275 212.883 344.584 212.883 356.473 201.164C368.363 189.445 368.363 170.414 356.473 158.695L204.286 8.6953L204.191 8.78906Z\"\/>\n<\/svg><\/span>\t\t    <\/div>\n\t\t    <div id=\"cms-accordion-5dff3a3\" class=\"cms-accordion-content text-body m-tb-n7 pt-20\" style=\"display:none;\">\n\t\t\t\t<p>If you would like to return your order, please fill out the attached return form that came with the package. Carefully seal the package and attach the shipping label to the package.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n<div class=\"d-flex gap-30 pt-50 empty-none elementor-invisible\" data-settings={\"animation\":\"fadeInUp\"}><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b04014 elementor-widget__width-initial elementor-widget elementor-widget-cms_accordion\" data-id=\"5b04014\" data-element_type=\"widget\" data-widget_type=\"cms_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"cms-heading cms-nl2br empty-none text-heading text-size lh-122 m-tb-n7 pb-30 elementor-invisible\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\" style=\"--text-size:36px;--text-size-mobile:26px;\">Payments And Discounts<\/h2>\n<div class=\"cms-accordion cms-accordion-1 elementor-invisible bdr-1 bdr-divider\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"cms-accordion-item active  bdr-divider pt-25 pb-25 p-lr-30 elementor-invisible\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t    <div class=\"cms-accordion-title active d-flex gap-30 gap-smobile-10 align-items-start cms-hover-change text-menu text-hover-menu text-active-menu lh-1 plus-minus\" data-target=\"#cms-accordion-bd0361c\">\n\t\t    \t<span class=\"cms-accordion-title-text flex-basic text-22\">What payment methods do you offer?<\/span>\n\t\t    \t<span class='cms-svg-icon lh-0 cms-eicon cms-acc-icon cms-transition text-menu pt-5 rtl-flip empty-none' style='--svg-size:14px;'><svg viewBox=\"0 0 366 211\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path class=\"plus\" d=\"M204.191 201.258C192.301 212.977 172.992 212.977 161.103 201.258L8.91516 51.2578C-2.97449 39.5391 -2.97449 20.5078 8.91516 8.78906C20.8048 -2.92969 40.1136 -2.92969 52.0033 8.78906L182.694 137.602L313.385 8.88281C325.275 -2.83594 344.584 -2.83594 356.473 8.88281C368.363 20.6016 368.363 39.6328 356.473 51.3516L204.286 201.352L204.191 201.258Z\"\/>\n\t<path class=\"minus\" d=\"M204.191 8.78906C192.301 -2.92969 172.992 -2.92969 161.103 8.78906L8.91516 158.789C-2.97449 170.508 -2.97449 189.539 8.91516 201.258C20.8048 212.977 40.1136 212.977 52.0033 201.258L182.694 72.4453L313.385 201.164C325.275 212.883 344.584 212.883 356.473 201.164C368.363 189.445 368.363 170.414 356.473 158.695L204.286 8.6953L204.191 8.78906Z\"\/>\n<\/svg><\/span>\t\t    <\/div>\n\t\t    <div id=\"cms-accordion-bd0361c\" class=\"cms-accordion-content text-body m-tb-n7 pt-20\" style=\"display:block;\">\n\t\t\t\t<p>If you would like to return your order, please fill out the attached return form that came with the package. Carefully seal the package and attach the shipping label to the package.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"cms-accordion-item  bdr-t-1 bdr-divider bdr-divider pt-25 pb-25 p-lr-30 elementor-invisible\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t    <div class=\"cms-accordion-title  d-flex gap-30 gap-smobile-10 align-items-start cms-hover-change text-menu text-hover-menu text-active-menu lh-1 plus-minus\" data-target=\"#cms-accordion-f269102\">\n\t\t    \t<span class=\"cms-accordion-title-text flex-basic text-22\">I forgot to add my discount code, can it still be add?<\/span>\n\t\t    \t<span class='cms-svg-icon lh-0 cms-eicon cms-acc-icon cms-transition text-menu pt-5 rtl-flip empty-none' style='--svg-size:14px;'><svg viewBox=\"0 0 366 211\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path class=\"plus\" d=\"M204.191 201.258C192.301 212.977 172.992 212.977 161.103 201.258L8.91516 51.2578C-2.97449 39.5391 -2.97449 20.5078 8.91516 8.78906C20.8048 -2.92969 40.1136 -2.92969 52.0033 8.78906L182.694 137.602L313.385 8.88281C325.275 -2.83594 344.584 -2.83594 356.473 8.88281C368.363 20.6016 368.363 39.6328 356.473 51.3516L204.286 201.352L204.191 201.258Z\"\/>\n\t<path class=\"minus\" d=\"M204.191 8.78906C192.301 -2.92969 172.992 -2.92969 161.103 8.78906L8.91516 158.789C-2.97449 170.508 -2.97449 189.539 8.91516 201.258C20.8048 212.977 40.1136 212.977 52.0033 201.258L182.694 72.4453L313.385 201.164C325.275 212.883 344.584 212.883 356.473 201.164C368.363 189.445 368.363 170.414 356.473 158.695L204.286 8.6953L204.191 8.78906Z\"\/>\n<\/svg><\/span>\t\t    <\/div>\n\t\t    <div id=\"cms-accordion-f269102\" class=\"cms-accordion-content text-body m-tb-n7 pt-20\" style=\"display:none;\">\n\t\t\t\t<p>If you would like to return your order, please fill out the attached return form that came with the package. Carefully seal the package and attach the shipping label to the package.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"cms-accordion-item  bdr-t-1 bdr-divider bdr-divider pt-25 pb-25 p-lr-30 elementor-invisible\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t    <div class=\"cms-accordion-title  d-flex gap-30 gap-smobile-10 align-items-start cms-hover-change text-menu text-hover-menu text-active-menu lh-1 plus-minus\" data-target=\"#cms-accordion-58229c2\">\n\t\t    \t<span class=\"cms-accordion-title-text flex-basic text-22\">What payment methods are accepted?<\/span>\n\t\t    \t<span class='cms-svg-icon lh-0 cms-eicon cms-acc-icon cms-transition text-menu pt-5 rtl-flip empty-none' style='--svg-size:14px;'><svg viewBox=\"0 0 366 211\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path class=\"plus\" d=\"M204.191 201.258C192.301 212.977 172.992 212.977 161.103 201.258L8.91516 51.2578C-2.97449 39.5391 -2.97449 20.5078 8.91516 8.78906C20.8048 -2.92969 40.1136 -2.92969 52.0033 8.78906L182.694 137.602L313.385 8.88281C325.275 -2.83594 344.584 -2.83594 356.473 8.88281C368.363 20.6016 368.363 39.6328 356.473 51.3516L204.286 201.352L204.191 201.258Z\"\/>\n\t<path class=\"minus\" d=\"M204.191 8.78906C192.301 -2.92969 172.992 -2.92969 161.103 8.78906L8.91516 158.789C-2.97449 170.508 -2.97449 189.539 8.91516 201.258C20.8048 212.977 40.1136 212.977 52.0033 201.258L182.694 72.4453L313.385 201.164C325.275 212.883 344.584 212.883 356.473 201.164C368.363 189.445 368.363 170.414 356.473 158.695L204.286 8.6953L204.191 8.78906Z\"\/>\n<\/svg><\/span>\t\t    <\/div>\n\t\t    <div id=\"cms-accordion-58229c2\" class=\"cms-accordion-content text-body m-tb-n7 pt-20\" style=\"display:none;\">\n\t\t\t\t<p>If you would like to return your order, please fill out the attached return form that came with the package. Carefully seal the package and attach the shipping label to the package.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n<div class=\"d-flex gap-30 pt-50 empty-none elementor-invisible\" data-settings={\"animation\":\"fadeInUp\"}><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQs Orders And Shipping How do I return my order? If you would like to return your order, please fill out the attached return form that came with the package. Carefully seal the package and attach the shipping label to the package. All orders can be returned within 30 days. If you would like to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":34,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-141","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/jimenavidartemoda.com\/es_co\/wp-json\/wp\/v2\/pages\/141","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jimenavidartemoda.com\/es_co\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jimenavidartemoda.com\/es_co\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jimenavidartemoda.com\/es_co\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jimenavidartemoda.com\/es_co\/wp-json\/wp\/v2\/comments?post=141"}],"version-history":[{"count":0,"href":"https:\/\/jimenavidartemoda.com\/es_co\/wp-json\/wp\/v2\/pages\/141\/revisions"}],"wp:attachment":[{"href":"https:\/\/jimenavidartemoda.com\/es_co\/wp-json\/wp\/v2\/media?parent=141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}